Win Customers
Turn the people who see you into orders, good reviews and regulars.
GuideProtect Profit
The Truth About Grab Commission Fees (and How to Make It Work for You)
How Grab commission fees and rates really work, plus proven tips to protect your margins and stay profitable on GrabFood.
9 min read
GuideGet Started
How to Create and Properly Set Up Your Grab Merchant Account (2026 Guide)
Set up your Grab Merchant account the right way: a step-by-step 2026 guide to register, build your listing, and start ranking from day one.
11 min read
GuideRank & Get Found
How the Grab Algorithm Works – Rank Higher on GrabFood
How the Grab algorithm ranks restaurants, and the proven moves to rank higher on GrabFood, win visibility, and pull in more orders.
10 min read
GuideWin Customers
How to get Grab reviews
Get more Grab reviews with 7 proven tactics to lift your rating, build trust, and turn happy customers into more orders.
3 min read
GuideWin Customers
Low Orders on GrabFood – What to Do
Low orders on Grab? The real reasons why, plus 8 proven fixes to boost visibility, win clicks, and get more orders fast.
5 min read
GuideRank & Get Found
Best Selling Items For Grab
Best-selling items on Grab: how to build a core menu, price it, and promote it so the right dishes drive more orders and margin.
4 min read
GuideProtect Profit
Top 10 GrabFood Mistakes & How to Avoid Them
The 10 GrabFood mistakes that quietly cost restaurants orders and reviews, and exactly how to fix each one to grow sales.
12 min read
GuideWin Customers
Reduce Cancellations on Grab
Reduce cancellations on Grab: stop stock-outs, speed up prep, and fix driver and customer comms to protect your rating and revenue.
3 min read
GuideProtect Profit
GrabFood Account Optimization for Restaurants in Thailand
How GrabFood commission really works in Thailand, the 9 percent government rounds, the free item trap that doubles your giveaway, and the 2026 kin jay calendar.
13 min read
ArticleWin Customers
Grab’s campaigns this quarter: which to join, and when
Every campaign Grab invites restaurants to, what it asks of you, and the ones worth your discount.
Coming soon
ArticleRank & Get Found
Reading your GrabMerchant Insights in five minutes
The four numbers on the Insights screen that tell you how your week went, and what each one asks you to do.
Coming soon
ArticleWin Customers
Kin Jay, Songkran, 11.11: your offers around the Thai calendar
The weeks when demand moves in Thailand, and how to have the right dishes and offers ready for each.
Coming soon
ChecklistRank & Get Found
The dish photo checklist
Twelve points to tick before a photo goes on your menu: light, angle, plate, crop, and what Grab refuses.
Coming soon
TemplateWin Customers
Replies to reviews, from one star to five: twelve templates
Short replies to adapt in a minute, for the praise, the complaint, the late order and the missing item.
Coming soon
TemplateProtect Profit
The offer planner: a month of promotions on one page
Plan which offer runs when, on which dishes, and what it costs per order, before you switch anything on.
Coming soon
ChecklistGet Started
Your account in twenty points: the yearly check
The settings, the menu, the photos and the hours to look at once a year, even on an account that runs well.
Coming soon
VideoRank & Get Found
Your first ad on GrabMerchant, step by step
A six minute walk through the ad screens: the budget, the cost per order, the audience, and when to look again.
Coming soon
Nothing here yet. New resources arrive every month.